Fire and Smoke Damage Restoration

Reno Fire and Smoke Damage Restoration

A fire at your home or business is one of the most devastating events anyone will experience. Even with the knowledge that you are covered by insurance, the full impact of what is involved with the cleanup and reconstruction can bring anyone to their needs. Unless that is, they have a restoration team like Diamond G to help them through the process from start to finish. From debris cleanup, contents pack-out, emergency board up and tarping, to water extraction after the firefighters leave, the first hours after a fire require the help of a professional fire restoration company. We're on call 24 hours a day, 7 days a week to rush to your side and get to work.

The Diamond G Difference

  • Fully Trained Restoration Team Ready to Respond 24/7
  • Immediate Dispatch Day or Night
  • IICRC-Certified Fire Restoration Professionals
  • We Work With Your Insurance Company

Fire, Smoke, or Soot Damage?
Call Today (775) 851-2226

I just had a fire at my house. what happens next?

Once the emergency vehicles have departed, the full scope of a fire loss can easily overwhelm a property owner. In addition to contacting your insurance company to begin the claims process, you need to call a certified fire damage restoration company like Diamond G Construction, Inc. for help. Because we have the skills, training, and experience required by insurance companies to safely and properly handle the cleanup and repair after a fire, we're able to get to work right away.

So what happens when you make that call for help with fire and smoke damage?

Help! I Just Had a House Fire!

We make sure to answer the phone, day or night, so we know we're ready to help when any of our Reno-area neighbors experience a fire. The dispatch operator will take down some basic information like your name and address as well as ask some questions about what happened and what areas of your property were affected so the team who arrives on-site can be better prepared to get to work.

Diamond G Arrives at the Scene of the Fire

The restoration team will walk with you through the property and determine the extent of the fire and smoke damage. We will test adjoining areas for soot and other residual effects not immediately obvious but still ultimately dangerous. Because firefighting efforts often leave behind water damage as well, we'll document that damage as well so that its mitigation is assured. We will help you in your dealings with the insurance company and come to a mutual acceptance of a "scope of work" that results in you returning home to pre-loss conditions.

Emergency Board-Up and Roof-Tarp Service

Fires and the actions firefighters often have to take in order to put them out will likely leave your home and belongings exposed to the elements. Our first task will be to board up any holes in the exterior structure and tarp over any roof damage.

Water Extraction & Removal (If Needed)

How do firefighters put out fires? With a LOT of water. What's left behind is not only a soggy, dirty mess, the presence of excess moisture can lead to mold growth. We will begin immediately to dry out the affected areas using powerful pumps and fans.

Smoke & Soot Removal

Not only is smoke an unpleasant odor, but it, like the soot residue it leaves behind, will permeate throughout a house well beyond the actual scene of the fire. Removing the smoke and soot is essential to restore the home to safe living conditions. Smoke and soot from housefires contain toxins released from whatever burned, including the chemicals from plastics and foams. Those particles are dangerous to breathe in, especially for the elderly, children, or people with chronic respiratory conditions. Soot itself requires professional care to properly remove it, as its chemical composition can etch metals or permanently stain some surfaces, especially if mixed with the wrong cleaning solutions.

Contents Removal, Cleaning & Sanitization

During the initial steps of the fire damage restoration process, the Diamond G Construction team will carefully document and inventory your belongings that were affected by the fire. We are certified to determine whether or not an item can be salvaged, and we'll either take care of its disposal or we'll arrange for it to be professionally cleaned and restored by technicians who understand how to clean fire- and smoke-damaged materials. Since the space will need to be clear for full fire damage cleanup and repair, your other contents can be stored off-site in our secure, climate-controlled facility until it's time to put everything back together.

Restoration, Reconstruction & Rebuild

Once the water is gone and the smoke and soot removed, we can start reconstructing and rebuilding any structures that were damaged by the fires, from replacing studs, drywall, and fixtures, or whatever else it takes to put your home back to pre-loss conditions. Our "finishing" team will be done when all traces of the fire damage are gone for good.

Final Walkthrough & Home Sweet Home

At the close of the project, the team manager will walk through the home with you to doublecheck the quality and completion of the work. We aren't done until you are satisfied.

Get Help Now

24 Hour Service

Get an immediate response from Diamond G Construction, Inc. any time, day or night. We're here for you 24/7/365.

(775) 851-2226

Our Office

  • Diamond G Construction, Inc.
  • 975 Terminal Way
    Reno, NV 89502
  • (775) 851-2226
  • Office Hours: 8:00am - 5:00pm
    24/7 Emergency Service

Fire Damage Tips

Until help arrives - Concentrate on staying safe!

  • Did the fire marshall say the property was safe to enter? If not, stay out of there.
  • Avoid using electricity until a professional assures you it is safe.
  • Take lots of photos of the affected areas before any cleanup happens. This documentation of the fire's aftermath is crucial to support the insurance claim process.
  • Even if the fire marshall says the property itself is safe to enter, if you have any chronic respiratory conditions, avoid going inside until the smoke and soot can be thoroughly removed.
Fire and Smoke Damage Restoration in Reno, NV

What to Do After a Fire

  • Limit your movement around the affected area. You can cause more damage by disrupting the soot prior to cleaning.
  • Since the electricity will most likely be off for a while, empty out the fridge and freezer.
  • Chrome fixtures can be safely cleaned with a petroleum jelly or oil.
  • Change your HVAC filters prior to restarting the system or soot could travel through the entire house beyond the affected area.
  • Also, tape cheesecloth over the registers throughout the house to check if the soot infiltrated your duct system.

What Not to Do After a Fire

  • Don't touch anything covered in soot with your bare hands. The oils in your skin can interact with the soot and cause permanent staining on surfaces.
  • Do not use electricity until the system has been deemed safe by professionals.
  • Do not enter fire damaged areas where studs or ceilings were affected until a contractor can ensure the structural integrity of the area.
  • Follow our recommendations for water losses if the fire was put out by your local fire department.
  • Do not use a regular dry cleaning services to clean clothing items affected by smoke. The chemicals can permanently set in the odors.

Proudly Serving Northern Nevada and Northern California

  • Reno
  • Sparks
  • Carson City
  • Virginia City
  • Minden
  • Fernley
  • Yerington
  • Fallon
  • Lovelock
  • Winnemucca
  • Elko
  • Portola
  • Quincy
  • Susanville
  • Lake Almanor
  • Loyalton
  • Grass Valley
  • Nevada City
  • Truckee
  • Lake Tahoe
  • South Lake Tahoe
Disaster Restoration and Construction Services in Reno,NV

Proudly providing disaster restoration and construction services to Washoe, Storey, Carson City, Churchill, Douglas, Elko, Eureka, Humboldt, Lander, Lyon, Pershing, Plumas, Lassen, Sierra, Nevada, Placer, El Dorado, and Alpine Counties.